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Terms of Service

Please read these terms carefully before using our services. By using SocialBoost, you agree to these terms.

Last Updated: January 8, 2025
Terms Summary

Fair Service

Quality services delivered as promised

Safe & Legal

Compliant with platform guidelines

Money-Back Guarantee

30-day refund policy

1. Acceptance of Terms

By accessing and using SocialBoost's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and SocialBoost. Your use of our services is also governed by our Privacy Policy.

2. Service Description

What We Provide

SocialBoost provides social media growth services including:

  • Instagram followers, likes, views, and comments
  • TikTok followers and engagement services
  • YouTube subscribers and video engagement
  • Customer support and order tracking

Service Delivery

We deliver services through legitimate methods that comply with social media platform guidelines. Delivery times vary based on package size and current demand.

Service Limitations

Our services are intended for promotional and marketing purposes only. We do not guarantee specific engagement rates or long-term retention beyond our stated guarantee periods.

3. User Obligations and Restrictions

Account Requirements

To use our services, you must:

  • Be at least 13 years of age
  • Provide accurate and complete information
  • Have a public social media account for service delivery
  • Comply with all applicable laws and regulations

Prohibited Uses

You may not use our services to:

  • Violate any social media platform's terms of service
  • Engage in illegal, harmful, or fraudulent activities
  • Harass, abuse, or harm other users
  • Distribute spam, malware, or inappropriate content
  • Attempt to manipulate or game social media algorithms unfairly

Account Security

You are responsible for maintaining the security of your social media accounts. Never share your passwords with us or any third party.

4. Payment Terms and Billing

Payment Processing

All payments are processed securely through Stripe. We accept major credit cards and debit cards. Payment is required before service delivery begins.

Pricing and Fees

Prices are displayed in USD and include all applicable fees. Prices may change without notice, but existing orders will be honored at the original price.

Billing Disputes

If you have any billing questions or disputes, please contact our support team within 30 days of the charge. We will investigate and resolve disputes promptly.

Taxes

You are responsible for any applicable taxes based on your location and local tax laws.

5. Refund and Cancellation Policy

Refund Eligibility

We offer refunds under the following conditions:

  • Service not delivered within 48 hours of purchase
  • Significant quality issues with delivered services
  • Technical problems preventing service delivery
  • Duplicate or erroneous charges

Refund Process

To request a refund, contact our support team with your order ID and reason for the refund request. Refunds are processed within 3-5 business days.

Non-Refundable Situations

Refunds may not be available if:

  • Services have been successfully delivered as described
  • Your account was suspended or banned by the social media platform
  • You provided incorrect account information
  • More than 30 days have passed since purchase

Partial Refunds

In some cases, we may offer partial refunds based on the portion of services delivered.

6. Service Guarantees and Limitations

Delivery Guarantee

We guarantee delivery of purchased services within the timeframes specified for each package. If delivery is significantly delayed, you may be eligible for a refund or service credit.

Quality Guarantee

We provide real, active followers and engagement from genuine accounts. We do not use bots or fake accounts.

Retention Guarantee

We offer a 30-day retention guarantee. If you lose more than 10% of delivered followers within 30 days, we will provide free replacements.

Limitations

Our guarantees are subject to factors beyond our control, including social media platform changes, account suspensions, or violations of platform terms.

7. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, and software, is owned by SocialBoost and protected by copyright and trademark laws.

User Content

You retain ownership of your social media content. By using our services, you grant us permission to access your public profile information necessary for service delivery.

Trademark Usage

You may not use our trademarks, logos, or brand names without written permission.

8. Privacy and Data Protection

Data Collection

We collect only the information necessary to provide our services, including your email address and social media usernames. See our Privacy Policy for detailed information.

Data Security

We implement industry-standard security measures to protect your personal information and never store sensitive payment data.

Data Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.

9. Disclaimers and Limitations of Liability

Service Availability

Our services are provided 'as is' without warranties of any kind. We do not guarantee uninterrupted service availability.

Platform Changes

Social media platforms may change their algorithms, policies, or features at any time, which may affect our services. We are not responsible for such changes.

Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not liable for indirect, incidental, or consequential damages.

Third-Party Platforms

We are not affiliated with Instagram, TikTok, YouTube, or other social media platforms. These platforms may change their terms or suspend accounts independently.

10. Termination

Termination by User

You may stop using our services at any time. Termination does not affect orders already in progress.

Termination by SocialBoost

We may terminate or suspend your access to our services if you violate these terms or engage in prohibited activities.

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions regarding payment, liability, and dispute resolution survive termination.

11. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact our support team to resolve any disputes informally.

Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any legal proceedings must be brought in the courts of [Your Jurisdiction].

Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration as an alternative to court proceedings.

12. Changes to Terms

Modification Rights

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Notification

We will notify users of material changes through email or website notices. Continued use of our services constitutes acceptance of modified terms.

Version Control

We maintain version history of our terms. The current version is always available on our website.

Questions About These Terms?

If you have any questions about these Terms of Service, please don't hesitate to contact us.

Agreement Confirmation

By using SocialBoost's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.