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SocialBoost

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 8, 2025
Privacy at a Glance

Secure Data

All data encrypted and securely stored

Your Rights

Full control over your personal data

Minimal Data

We only collect what's necessary

Table of Contents
1. Information We Collect2. How We Use Your Information3. Information Sharing and Disclosure4. Data Security5. Cookies and Tracking6. Data Retention7. Your Privacy Rights8. International Data Transfers9. Children's Privacy10. Changes to This Policy
1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

  • Email address (for order confirmation and support)
  • Social media usernames (for service delivery)
  • Payment information (processed securely through Stripe)
  • IP address and device information
  • Browser type and operating system

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Cookies and similar tracking technologies
  • Usage data and analytics
  • Referral sources and page views
  • Time spent on our website
2. How We Use Your Information

Service Delivery

We use your information primarily to:

  • Process and fulfill your orders
  • Deliver followers, likes, views, or comments to your social media accounts
  • Send order confirmations and delivery updates
  • Provide customer support and respond to inquiries

Business Operations

We may also use your information for:

  • Improving our services and website functionality
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations
3. Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our business:

  • Payment processors (Stripe) for secure payment processing
  • Email service providers for order confirmations
  • Analytics providers (Google Analytics) for website improvement
  • Customer support tools for providing assistance

Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

Security Measures

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication systems
  • Regular security audits and monitoring

Payment Security

All payment information is processed through Stripe, a PCI DSS compliant payment processor. We never store your credit card information on our servers.

5. Cookies and Tracking

Types of Cookies

We use different types of cookies:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how you use our site
  • Marketing cookies: Used for advertising and remarketing
  • Preference cookies: Remember your settings and preferences

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Data Retention

Retention Periods

We retain your information for different periods based on the type of data:

  • Order information: 7 years for tax and legal compliance
  • Email addresses: Until you unsubscribe or request deletion
  • Analytics data: 26 months (Google Analytics default)
  • Support tickets: 3 years for quality assurance

Data Deletion

You can request deletion of your personal data at any time by contacting our support team.

7. Your Privacy Rights

Your Rights Include

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Restriction: Limit how we process your data

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@socialboost.com with your request.

8. International Data Transfers

Data Processing Locations

Your data may be processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international transfers.

Safeguards

We use standard contractual clauses and other legal mechanisms to protect your data during international transfers.

9. Children's Privacy

Age Restrictions

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Parental Notice

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a notice on our homepage

Effective Date

Any changes will be effective immediately upon posting the updated policy.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your data, we're here to help.

privacy@socialboost.comContact Support